Pallavi lost her sense of hearing at the age of 3 due to a high fever and meningitis. She tried using hearing aids and attended auditory training classed for 2 years as suggested by the audiologist. But it was of no help and she was completely dependent on lip reading to understand what was happening around her. When she was 12 years old, she underwent the cochlear implant surgery. After undergoing training by a habilitationist for a year and a half, she started attending normal school.

Pallavi has completed her 10th and is now pursuing her intermediate. In 2012, she upgraded to the N5 speech processor which improved her speech perception scores during rains and while among big groups. She follows Telugu and English with ease. She has even learnt Bharat Natyam and has secured prizes at various dance competitions.